Privacy Policy
Yacht Today Thailand respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an enquiry, requesting a booking, making a payment, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices and rights available to you.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Full name
- Email address
- Telephone number
- Booking and travel information
- Number of guests
- Selected yacht, destination, date and charter time
- Special requests and additional services
- Messages and communications sent to us
- Payment and transaction information
- Information required for insurance, safety, or regulatory purposes where applicable
We may also collect technical information when you use our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
- Website usage information
- Cookies and similar technologies
2. How We Use Your Information
We may use your personal information to:
- Process booking requests
- Confirm and manage yacht charters
- Communicate with you regarding your booking
- Process and verify payments
- Arrange services requested as part of your charter
- Coordinate with yacht operators and relevant service providers
- Provide customer support
- Send important booking, payment, safety, or service notifications
- Provide accident insurance information or registration where applicable
- Prevent fraud, misuse, and security incidents
- Maintain and improve our website and services
- Comply with applicable legal, accounting, tax, regulatory, or safety requirements
We will only use personal information for legitimate purposes related to providing and operating our services or where otherwise permitted or required by applicable law.
3. Booking Information
When you submit a booking request, we collect the information necessary to process and manage the requested charter or experience.
Certain booking information may need to be shared with the yacht owner, yacht operator, captain, crew, insurance provider, marina, transportation provider, or other relevant service provider where necessary to deliver the service.
We only provide information that is reasonably necessary for the relevant service.
4. Payment Information
Online payments may be processed through an authorised third-party payment provider, including Opn/Omise or another payment provider displayed during checkout.
Yacht Today Thailand does not need to receive or store your complete payment card details when payment information is securely handled by the payment provider.
Payment providers may process your information according to their own privacy policies, security standards, and legal obligations.
We may retain transaction information such as payment status, transaction reference, amount paid, currency, and booking reference for booking, accounting, fraud prevention, and legal purposes.
5. Sharing Your Information
We do not sell your personal information.
We may share necessary personal information with trusted parties involved in providing your booking or operating our services, including:
- Yacht owners and yacht operators
- Captains and authorised crew
- Payment providers
- Insurance providers
- Transportation providers
- Catering or activity providers
- Technology and website service providers
- Email and communication service providers
- Professional advisers where necessary
- Government authorities or regulators where legally required
These parties should only receive information necessary for their respective role or where disclosure is otherwise permitted or required by law.
6. Insurance and Passenger Information
Certain charters or activities may require passenger information for accident insurance, marina requirements, safety procedures, or other operational purposes.
Depending on the service, this may include information such as a passenger's name, nationality, date of birth, passport information, identification information, or other information required by the relevant provider.
Such information will only be collected where reasonably necessary and should only be used for the relevant operational, insurance, safety, or legal purpose.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance, maintain security, and measure the effectiveness of our services.
Where required by applicable law, users will be provided with appropriate information and choices regarding non-essential cookies.
Some third-party services integrated into the website may also use cookies or similar technologies according to their own privacy policies.
8. Analytics
We may use website analytics tools to understand how visitors interact with Yacht Today Thailand.
Analytics information may include pages viewed, device information, approximate location based on IP address, referral source, and general website activity.
This information helps us improve website performance, usability, content, and customer experience.
9. Marketing Communications
Where permitted by law, we may send promotional information, special offers, charter updates, or other marketing communications.
Where consent is required, marketing communications will only be sent with the appropriate consent.
You may unsubscribe from marketing communications using the unsubscribe option provided or by contacting us.
Important transactional communications relating to an existing booking, payment, safety matter, or service may still be sent where necessary.
10. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Access to administrative systems and customer information should be limited to authorised personnel and service providers who require access for legitimate business purposes.
However, no online system or method of electronic storage can guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining booking records, resolving disputes, preventing fraud, and meeting accounting, tax, insurance, or legal obligations.
Different categories of information may be retained for different periods depending on their purpose and applicable requirements.
When personal information is no longer reasonably required, it may be securely deleted, anonymised, or otherwise handled in accordance with applicable requirements.
12. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being used
Some requests may be subject to legal exceptions or retention requirements.
We may need to verify your identity before processing certain privacy requests.
13. Children's Personal Information
Our yacht charter services may be used by families travelling with children.
Where information about a child is required for booking, insurance, or safety purposes, it should be provided by or with the involvement of a parent, guardian, or responsible adult where required.
We do not knowingly use children's personal information for unrelated marketing purposes.
Please also refer to our Child Safety Policy.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, maps, social media platforms, or other external services.
Yacht Today Thailand is not responsible for the privacy practices of independent third-party websites or services.
We recommend reviewing their privacy policies before providing personal information.
15. International Data Processing
Some technology providers or service providers used to operate our website and booking services may process or store information outside Thailand.
Where personal information is transferred or processed internationally, reasonable measures will be taken where required to protect the information in accordance with applicable data protection requirements.
16. Legal Requirements
We may disclose personal information where reasonably necessary to comply with applicable laws, court orders, regulatory requirements, law enforcement requests, or to protect the rights, safety, and security of our customers, staff, business, or other persons.
17. Changes to This Privacy Policy
Yacht Today Thailand may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
The latest version will be published on this website together with the applicable last updated date.
18. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to make a privacy-related request, please contact Yacht Today Thailand using the contact information provided on our website.
Last updated: 07 September 2026